Dascom DT-230 User Guide Manuel d'utilisateur télécharger pdf (Page 33)

Tally Dascom DT-210/230

4Troubleshooting



Your printer is extremely reliable, but occasionally problems may occur. This chapter provides

informationonsomeofthecommonproblemsyoumayencounterandhowyoumaysolvethem.If

youencounterproblemsthatyoucannotresolve,contactyourdealerforassistance.



Readthefollowinginstructionsbeforemaintenanceandavoidincorrectoperation,soastoprevent

injurytoyouanddamagetotheprinter.



4.1 ProcessingLEDandprintingerror

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 LEDindicatoronthecontrolpanelandbeeperalarm



 Troublesoccurduringprinting

Trouble PotentialProblem Solution

Colouredstripeinthe

paper

Papernearend Installanewrollofpaper.

Incorrectrollpaper

Installthepaperrollcorrectly.

Poorpaperquality Userecommendedthermalrollpaper.

Dirtythermalheadorprint

rooler

Cleanthethermalheadorprintrooler.

Blurredorspotprinting

LowPrintdensity

Increasetheprintdensitylevel.

PaperJam Paperstuck

Opentheprintercover,checkthepaper

pathandremovejammedpaper.

Dirtythermalheadorprint

Cleanthethermalheadorprintrooler.

Verticaldotlinemissing

Thermalheaddamaged Contactyourdealerforassistance.

Trouble PotentialProblem Solution

Incorrectpowersupplycable

connectionsandpower

outlet

Checkthepowersupplycableconnections

andthepoweroutletandcorrectthem.

NoLEDson

PCBdamaged Contactyourdealerforassistance.

PaperLEDalwayson

Papernearend

Therollpaperisnearend,theprintercan

worknormally,procurenewpaper.

ErrorLEDalwaysonand

beeperalarms

PrinterCoveropen ClosethePrinterCover.

Power,PaperandError

LEDsalwaysonand

beeperalarms

Paperend Reloadtherollpaper.

ThermalPrintHead

overheated

Turntheprinteroffandwaitsomeminutes

beforeyouresume.

Overvoltage Printwithspecifiedvoltage.



ErrorLEDblinksand

beeperalarms

Low‐voltage

Printwithspecifiedvoltage,useoriginal

poweradapter.

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Dascom DT-230 User Guide Manuel d'utilisateur Page 33

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